All the packages were in good condition and the delivery guys were awesome very co-operative!
The move was performed professionally at both ends.
Stacey Jayne.T –
Grace was Amazing! Starline Overseas Moving made our move from Canada to Australia a smooth stress free experience! I would highly recommend Grace and Starline! Thank you for all your help!
Santiago Andres S.
Starline movers were great – on time, friendly and professional. They got the job done quickly, but were patient and listened to what we needed done. We would recommend them without hesitation.
Anders Daniel N.
The person delivering was very nice, I got replies to emails very quickly. Everything was smooth
Nice and friendly staff. Quick and efficient work. Excellent result.
The kindness and positive attitude of Grace.
Great communication, fantastic customer service and friendly removalists.
The whole experience was positive from my fist email and phone conversation early Nov with Mr. Robin Sherwood. I am very happy with how everything is handled. Many thanks to the company.
Starline responded to all of my questions as soon as they could, and I was kept informed throughout the whole process. Robin worked with me to find a combination of shipping options that were within my budget and time frame and made sure that I understood each option. I would definitely recommend Starline.
The fast response to my calls, excellent reps and a great job by the way two ladies who packaged my belongings for shipment. I appreciate the great service.
Lauren Esther F.
I was impressed with the professionalism of the 3-man team who moved my shipment into a storage unit. They were punctual (even a bit early – thanks). Mike took care of all of the paperwork in a knowledgeable and efficient manner. The men moved at a steady pace, wasting no time. Their packing skills were top-notch when arranging the 109 boxes so that all of them fit in my unit with room to spare. They were willing to keep an out out for the boxes that held my c.d.’s, and found all three of them. The men’s sense of humor made the task much more pleasant. What made the biggest impression on me was how well the 3 men worked as a team, sharing the lifting and carrying of all of the boxes, watching out for each other, and tidying up at the end. Thank you for the excellent service!
Efficient collection and unpacking. Responds to emails immediately.
Communication was excellent and people were great to deal with. Very helpful through all stages of the game.
James David H.
Very efficient, professional, friendly service provided by all parties involved both in Edmonton and Hong Kong. Starline provided exactly what was quoted and I expected. This is my third international move organised by Starline. Of course I had to get quotes from other companies and although your prices are a bit higher, the peace of mind I get knowing you’ll take care of everything is worth it!
Quick responses and feedback. Handles goods with care and show professionalism in completing the work.
The guys were Fantastic. Well organized. Polite and courteous. The teamwork between them was flawless. A real credit to your company and a lesson in how moving can be done. Could teach the guys back in the U.K. A thing or Two. Wish your company had handled the other part of our relocation .
The communication from Robin Sherwood was amazing! What a great guy, he came recommended by a friend who had used your service 5 years ago! Thanks
Excellent communication, timely service, good customer service.
Robin Sherwood is very friendly and helpful. He supported us professional and helped us a lot with his counseling. The packing team (3 women) were absolutely fantastic, they work hard and very professionally. The moving team did a great work too. Fast and packed the container professionally. Our container is now on route to Switzerland. Hope everything works out as planned.
We have moved three times in 4.25 years for work and each time have requested that our companies use Starline on our behalf. This is due to the resolution & hand holding that Robin Sherwood has given us in the stresses of moving! Any issues, he resolves & keeps in contact through the entire process! It has made a busy season of our lives that much more enjoyable to know we are in dependable & capable, professional hands.
Jane Elizabeth D.
Professional and awesome service we received all the way from quoting, booking, packing and delivering.
The service was fast the people friendly helpful and professional. It has been a pleasure working with your company.
Ryan Wayne T.
The movers were awesome.
I’ve used Starline Overseas Moving every time I’ve moved from Edmonton to the UK. Their staff are extremely polite and knowledgeable! They answer emails quickly; their phone manner very friendly and helpful!! Their moving guys work quickly, but with great skill! No breakages of my things at all! All boxes/wrappings are taken if you wish, and items placed where you ask them, carefully and with respect! I’ve never had cause to come back to Starline on anything to do with my move. It has been a GREAT pleasure to do business with them and I HIGHLY recommend them to anyone traveling overseas, local or throughout Canada!
10 for move coordinator.
The three movers that came to our house were very friendly and personable, as well as professional and efficient. They were considerate of my toddler’s nap time and did their best to accommodate our routine as much as possible without compromising the quality and efficiency of the unpack. They removed all traces of the move at the end. Very pleased.
Everything was good.
I found Starline to be very efficient and communications were brilliant at all times. The crew were friendly an helpful.
The movers were very friendly and professional. Excellent service!
Great service, no issues, nothing was damaged, everything was shipped in a timely manner, and great customer service on both ends. Thank you. Would recommend Starline to anyone moving overseas from Calgary.
Cooperation and friendliness of staff.
The delivery team was very helpful and professional. The crew arrived right on time and even helped to mount the TVs!!!
Very smooth process. Stress free and communication has been excellent. Thank you.
Robin was *super* knowledgeable and helpful. Available to talk by phone, email, text – all very helpful when moving. Contracting with Reads Moving in Hatboro, PA was a *fantastic* decision. Scott and Ricky were phenomenal movers. Can’t recommend them enough.
Helpful and polite.
Travis, Kris, Trent and Ray made my day very stress free. They were efficient, and careful. They were also very friendly and helped me figure out where the boxes go. I would definitely recommend to family and friends.
Excellent and professional job throughout — from preparation for the pack, to the pack itself, to customs clearance and finally delivery. Thank you again!
Excellent work. Staff very efficient, hardworking, & knowledgeable. Thank you very much for making our move back to Canada very pleasant.
Katherine Anne B.
Dealing with Robin Sherwood has been amazing. He is on the ball and knows what he is doing. I can not say enough about the customer service we have received. I would also like to add that the price for the service received is was brilliant. Thank you to everyone at Starline Overseas Moving and a big thank you to Robin.
The people who packed my house were great. They were very professional and polite and did a fantastic job.
Great service and very professional.
Very friendly, careful and efficient staff.
Chantel Marie W.
Grace Stypka is very dedicated to us as a customer and makes you feel like you are the only thing that matters. She responds quickly and is very knowledgeable. The entire team in Houston as well as Edmonton were very polite, worked very hard and made the process of moving easy and enjoyable.
The professionalism of the team who came to my house was outstanding. Wrapped everything with care and were very thorough with the overseas US requirements. They were awesome!
Starline was very proactive in reaching out to me to keep me informed and deal with any issues along the way. Everyone with whom I had interaction was kind, personable, and professional.
Great service. Pack was very good and loading the sea container was very quick. Grace was terrific to deal with and answered all my questions promptly and completely.
Excellent experience all-around; professional, flexible, thorough.
Crew were friendly, organized, prompt, clean.
The team of movers sent to our house for delivery were the friendliest and most helpful movers we’ve ever had. Having moved multiple times over the last 8 years due to my job, I would recommend this company to anyone. I can only hope my next move is as smooth as this one was while using Starline.
Quality service and price.
They work fast they work well it was perfect thanks again guys.
Billy and his team turned up at my door on a very emotional scary time for me. From the moment they entered my home they were friendly and professional. They got they’re job done quickly and very well. They were knowledgeable about the customs requirements of the country I was moving to and help to navigate me through what was allowed to be brought and what wasn’t.
Now that they have finished up and packed my house away I’m not only sad my possessions are gone but that I won’t get to see these lovely people turn up at my house again. Wish they could come and unpack for me on the other side. That would make it just perfect. Thanks to Billy Ryan Lance And Shay. Great team.
Staff were very efficient and energetic, finishing in good time. They offered advice and ensured that we were completely satisfied before leaving. They were also all very courteous and friendly.
The Crew was very friendly, professional and accommodating to us. Made a stressful couple of days so much easier.
Because they have been wonderful to work with, polite and really supportive through a very stressful time. Many thanks to Robin and his team.
Terry Don M.
Very professional and extremely helpful. I will definitely use them again in the future.
Friendly, efficient, professional.
The moving crew were so friendly and efficient. They were kind to each other and kind to me. Denny responded to my emails in a timely manner. I would highly recommend Starline to friends repatriating to Edmonton from overseas. Thank you!
Tanya Raza S.
Very professional. Robin kept me update on everything to have a smooth closing of all the activities.
Good communication leading up to move and at customs clearance time.
Movers are very friendly and courteous and do a wonderful job.
Very helpful and cordial staff.
The ability to constant provide feedback about the shipment as well as the fact that all my stuff was received in perfect shape influenced my response. It was a major move across the world from North America to Saudi Arabia but Robin and his team, both in Calgary and Saudi Arabia handled it really well. They were approachable, and provided reliable updates on the shipment status. Furthermore, the way shipped items were packaged clearly highlighted the kind of personal and professional attention paid to the safety of each item. The delivery team in Saudi Arabia were also pro-active. They handled the paper work and took care of necessary approvals ahead of time to prevent delays at the port. Also, the team that brought our shipment home was respectful, professional and were able to communicate well in English. To sum it up, I can call it a stress free move and would love to recommend Robin and his team to anyone who want peace of mind for their moves. Kudos to you all at Starline!
Friendly, conscientious staff. They treated us and our things with respect. As well, Denny in the office has been very helpful and accommodating.
The speedy way in which our shipment was dealt with by the office team, the efficient and careful way in which our effects were handled by the delivery team and the pleasant manner in which we we dealt with by both teams
John Robert B.
Starline team were very helpful and professional. The level of service was excellent and our boxes arrived without any hassle and problem, all of our items were in great condition.
Special thanks to Robin Sherwood of Starline and Jenna of Conroy Removals for all your help to keep our move stress free.
All members of your team provided a very professional service from the initial viewing of our shipment, through the quote process and the collection and storage of our household goods. Grace Stypka responded to our initial requests with impressive speed and produced a very professional quote document, she was also negotiable on price which clinched the deal. She was a great help to us throughout the process. Robin Sherwood and rest of the Starline team were also very professional and helpful. As we were only shipping a part container we knew there would be a delay before the shipment would start the journey to the UK. We were kept informed of progress and the level of service generally was excellent. Starline’s agent Interdean in the UK was equally professional and also provided great service. We would not hesitate to recommend Starline and Interdean for national and international moves.
Grace Stypka was always very responsive to my e-mails, very professional and friendly.
Robert Dewayne K.
Starline did an excellent job delivering our air shipment. The delivery guys were very accommodating since we were staying at a hotel. They did just what I requested.
Overall, they were good at packing (hopefully nothing breaks) but they left behind a number of items in cupboards that did not and will not make it into the shipment.
Ismayil Arif Oglu R.
Key factors: patience and extreme politeness. I do appreciate this company`s help.
The movers were very efficient and professional. They unloaded our container in an hour, putting all contain in our storage unit and in our rental truck. They also help us repack the rental truck so everything would fit in.
Anatoliy (Tony) P.
Professional and Fast
Elizabeth Ann H.
I would give starline a 10 out of 10 and I would definitely use them again or recommend them to others, The delivery staff were awesome. I live on the 3rd floor, with no elevator, so it was not an easy move for them. They were very helpful. Elizabeth Ann Hasting
You showed great professionalism. Thank you.
We found Robin Sherwood very helpful and liked that he rang back when he said he would unlike other companies, the guys who came to the house to load the furniture were very hard working and very pleasant, and the same goes for the guys in UK. My daughter is going to use your company for her move as she saw how stress free our move went.
I would highly recommend Highland Moving to others and look forward to dealing with you in the future. I would score your service a 9.
The personal touch and very accomodating response both in your counterpart in Singapore (Santa Fe) and your company is definitely commendable. Keep up the good work and job well done. Special thanks to Robin Sherwood (Starline Calgary) and to Janet Bobiles (Santa Fe Singapore) for the up-to-date response and status updates or any other info related to my cargo movement.
Rapid response to all our questions, tidy packing and clean-up afterwards, all our goods arrived safely and on time. A great all round job.
Chantel Marie W
From the first response I received from Grace Stypka – I had a good feeling about dealing with Starline. She was very attentive, responded quickly and was extremely helpful. I then had a wonderful experience with the Packing team, the wrapping team and the moving/ loading team in Canada. All freiendly, worked hard, very professional. Once here in Houston, the Coordinator Shelly was just as pleasant as Grace to deal with. The team in Houston – Jimmy, Elmar and Migual were quick and efficient, respectful, helpful and very organized. I always hear horror stories about moving and I was terrified to see my belongings at the end of the journey, but there was not one thing to worry about – everything arrived, there was no damages! I would recommend Starline/ Highland Movers to EVERYONE.
Hans Jorg Z
Friendly, very professional, absolutely stress free
Very helpful and understanding, especially Denny Straker, as well as the three movers who took the challenge of moving my piano as “an adventure”. Never once did they show me resentment or anger, although I can tell that it took a lot of mind-boggling planning and muscles to get their work done. Great job guys!
All the men worked hard. They were polite. They took care with the property and the house. The packing into the container was done well. We got the 40 foot Seacan off on time 2 days later.
Everyone was friendly, kept me informed and they were punctual. Everything was handled with care. Thank you!
To whom it may concern:
Over the summer of 2013 my wife and I moved from Calgary, Canada to Brisbane, Australia using Starline Overseas Moving.
The following was our experience:
1) Initial contact and discussion about the move plan.
We initiated discussions with three movers found using internet searches. Our initial contact with Starline was materially different to our contact with their competitors. Grace Stypka was knowledgeable and helpful from the start, and went out of her way to provide exceptional responses to our questions.
2) Obtaining the quotation.
We obtained three quotations. Once again, Starline was the “lowest friction”. The quotation was right the first time and Starline were able to match pricing with their competitors.
3) Signing the contract.
We read the fine-print of several contracts and the Starline contract was the fairest. Competitors included clauses (for example) that gave them unilateral possession of our entire shipment in the event that we were late paying any additional charges. The Starline contract was more balanced.
4) Responses to questions during the lead-up to shipping.
Starline were extremely prompt and very courteous in response to the multitude of questions we had about the move – the “flurry of dumb questions”.
5) Load day.
The load crew were prompt, efficient and friendly. Everything that we hadn’t packed was expertly packed and arrived in one piece.
Starline provided ship details and we were able to watch the progress of our shipping container across the oceans on-line.
7) Arrival and quarantine/customs clearance.
Starline managed this process thorough their local Australian agent. It went very smoothly with only a few trivial items removed during quarantine and no issues at all with customs clearance.
8) Management of local agent.
There were some communications and customer-service issues with the administration arm of Starline’s local agent in Australia. When advised of the problems Starline immediately worked to rectify the problem – responding after-hours (Canada time) and on vacation days. We were impressed with their customer focus.
9) Delivery and placement of items.
The delivery process was seamless. The local agent’s delivery crew arrived and placed our items with care.
10) Condition of items in shipment.
All boxes and items were intact. We have experienced only a couple of minor breakages caused by our own packing – everything Starline packed arrived in one piece.
A move of this nature is a huge undertaking. Starline made it less painful. We would not hesitate to use them again. Additionally, we would recommend Grace Stypka at Starline as an expert at international relocations. Her customer service ethic was the best we have ever experienced.
Joy Eleanor S
The team was fantastic from keeping in touch with when our shipment would arrive to the lovely crew who delivered our goods and unpacked them.
Received quick responses to inquiries,and any issues always resolved in a timely manner. Polite and professional staff, excellent customer service.