Preparing for your move:
- How long before my move should I start preparing?
It is never too early to start preparing for an international relocation. We recommend you begin approximately 2 to 3 months prior to your move. Visit our Moving Checklist .
- Can I pack my own shipment?
Packing is an important part of your international relocation, your household goods will be travelling a long way and you want to be sure that everything arrives in one piece. We strongly recommend that you consider the option of a full overseas pack, however, we will tailor our packing service around your own specific needs. Visit packing and crating services and packing tips.
- What are my responsibilities?
Your responsibilities revolve around compliance with the regulations regarding entry into the country of destination and the documentation supporting your move. We will be able to advise you on the necessary documentation, but you should still contact the embassy or consulate personally to verify all of the requirements. Regarding the move itself, you should be present throughout the packing and loading process, and delivery at destination. While your shipment is clearing customs it is also important to make yourself available.
Transportation of special items:
- What can and cannot be taken with me?
You should contact the local embassy or consulate of the country you are moving to. They will have all of the updated information regarding the formal entry requirements and can give you an idea of what you can and cannot take in your shipment. Visit our "Handling Dangerous Goods" page which lists items that are restricted.
- Can I ship my car?
Starline can make arrangements for the transportation of your automobile or recreational vehicle.
- Can I ship my pets?
Yes, but it is discouraged because it is complicated and expensive as well as a traumatic experience for your pet. Visit our page "Moving your Pets".
- How will my shipment be transported overseas?
There are various methods of transportation and types of containers shipments are loaded in. To obtain maximum efficiency and cost, and keeping in mind individual requirements, consideration is given to the appropriate method and routing for each shipment.
Delivery of your household goods:
- How long will my shipment take to arrive at my new destination?
Transit times depend on many factors such as destination city and method of transportation. Some locations along popular trade routes may have shorter transit times while other locations, in more remote areas, may have a longer transit window. Your Move Manager will be able to give you a more accurate transit time based on your specific shipment requirements.
- Who will handle my shipment at destination?
Working with our partners, Starline is well connected and has built a reliable global network found in all of the world's major centres. As a member of FIDI, the FIDI-FAIM quality standards are guaranteed. All FIDI agents must be FAIM accredited.
Understanding the costs:
- How much does it cost to move overseas?
The price is based mainly on the volume of your shipment as well as method of transportation. To accurately assess the volume a full survey of your household goods is carried out by an experienced International Move Manager. Your Move Manager will also discuss with you your individual requirements in order to recommend the best method of transportation.
- Why do I need insurance?
International shipments travel over great distances using many different means of transportation. Insurance provides peace of mind throughout the complex move process. We offer a comprehensive insurance policy based on Full Replacement Value coverage in the country of your destination. We recommend that you purchase Full Replacement Value, for which you will need to complete a valued inventory.
- Are there Duties and Taxes to pay, and how much will they be?
Many countries allow used household goods and personal effects to enter without duties and taxes. Others are less lenient. Your Move Manager will provide general guidelines regarding duties and taxes. Official information can be obtained by contacting the embassy or consulate of the destination country.
If you have questions that haven't been answered above please contact us and ask to speak with one of our International Move Managers or send us an email with your inquiry at info@starlineoverseas.com. |
